GENERAL TERMS
HOTEL
FLIGHT
MEALS
BAGGAGE
TRANSFERS
CURRENCY
LIABILITY
GENERAL TERMS
  • Sevices like Hotel & Hotel Rooms , Airlines, Cruise, Helicopter tickets and other services are subject to availability.
  • Airline rates are dynamic. It may change without prior notice.
  • At the time of confirmation or after confirmation, the prices might differ than the price quoted.
  • The process will be started once the booking amount is received to the company. If the payment is made by cheque, the same process will be started only after the cheque has been cleared. Voucher of hotel, airline and other services will be released once full amount of tour has been received to the company.
  • Total tour cost has to be paid before departure date. Incase the amount has not been received to Company on time, Company will not be liable for any sold out situation or other inconvenience.
  • Company has the right to cancel a tour package/tour component before the date of departure and if does so, its liability shall be limited to refunding money paid by Traveler towards the tour package/tour component.
  • Any amendment, alter or withdraw any tour ,holiday excursion or facility,it has advertise or published or to substitute a hotel of similar class if it is deemed advisable or necessary. In either cases the Company shall not be liable for any damage ,additional expenses or consequential loss suffered by Traveler/Group.
  • Other than the Company, No other person has the authority to embellish, enlarge, add or relinquish any description, component, representation, terms and conditions set forth herein or in brochure of the Company, or other terms & conditions regarding tour booked by the Traveler/Group with the Company.
  • Company has authority to amend or alter any tour advertised in their website, brochure or any other media source including social media. In such Circumstances Traveler/Group would have likely to accept the below consequential scenarios :
    • To continue with the tour or holiday as amended or altered.
    • To accept any alternative tour or holiday which the Company may offer. In neither of the above cases shall the Company be liable to the Traveler/Group for any damages, additional expenses and consequential loss suffered by the Traveler/Group.
  • In Case of Any death, personal injury, sickness, accident, loss, delays, increased expenses or consequential damages by any misadventure or otherwise caused. The Company shall in no circumstances whatsoever be liable to the Tourist/Group.
  • Any act, omission or default of any hotelier, airline, travel component supplier or other person or by any servant or agent employed by the travel component supplier who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the Tourist/Group, howsoever caused. In this clause the expression “however caused” includes negligence on the part of any person. The Company is not liable to traveler/Group if any of the above situations occurs.
  • Prices in quotation provided by the Company in its brochures /website/ quotations email are in US Dollars or equivalent in foreign currency (local currency of the foreign country / countries being visited). As per RBI Guidelines:
    • The Company reserves the right to amend these prices in case of currency fluctuation and changes in various rates of exchange.
    • Holiday, Special Event or Peak Season surcharges and/or fuel cost before departure, govt. levies / duties, and to surcharge accordingly. All such increases in price must be paid for in full.
  • The Company shall not be liable for below scenarios:
    • It is the responsibility of the Tourist/Group to check and hold valid travel documents like passport and Visa till the end of the tour.
    • In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies fund arising there from and to meet all expenses consequential thereto.
  • The Applicable cancellation fee/service charge will be charged. Incase visa is not granted by the authorities. Even visa fee is non-refundable. The cancellation and refund policy of the company will be applicable on the amount paid for the complete tour package in case of visa not granted.
  • The Company will have not be liable for any changes and amendment done by govt. in laws. As all tour programmes and packages/ tour components are subject to laws, rules and regulations.
  • Incase of any natural calamity such as Cyclone, flood or any other act of god occurs. The Company shall no be responsible for any such circumstances.
  • Any complaint by the Traveler/Group in connection with or arising out of the tour must be brought to the notice of the Company at the time of availing the services or within Three (03) days in writing from the end of the tour. No claim or complaint made thereafter shall be entertained in any circumstances. No individual complaint of passenger of the Group shall be entertained directly and therefore same must be made only by The Tourist who is a leader of the Group. The Company will not be liable to any passenger for refund, compensation or claim for shortage of tour days or for cancellation, postponement or re-routing of any particular scheduled transport service due to any reasons including fog. The rules in respect of cancellation charges or refund will be applicable as given at the time of booking the tour. The tickets are issued, subject to conditions herein.
  • All claims, disputes and litigation relating to the tours arranged by the Company shall be construed according to current Indian laws only and shall be subject to jurisdiction of courts in Delhi only.
  • . The Company does not hold any responsibility for any personal expenses done or any extra services directly availed from the Company's vendor by the customer at their own cost and will while he/she is on tour organized by the Company.
Hotel Rules:

  • Check in / Check out. Most hotels worldwide observe 1400-1600 Hrs. as Check-in time & 1000-1200 Hrs. as Check out time.
  • If the Tourist/Group arrival is before or departure is after the normal check-in or check-out time, the Company is not responsible for additional charges levied by the hotel or travel component supplier and such charges are to be settled by the Tourist/Group directly with the hotel or travel components supplier.
  • Classification of Hotels as 5 star, 4 star etc is provided to the Company by the supplier of the hotel travel component and the Company endeavor to validate and authenticate this information in utter good faith.
  • The Company cannot be held liable for wrong and inaccurate information provided to the Company. Descriptions, photographs, sketches and list of amenities/facilities are also provided and this information is obtained from the supplier of the hotel travel component.
Flight Rules:

  • Travelers are requested to obey the rules and guidelines stated by airline.
  • Company will be not be liable for any changes by airline department such as timing, gate no. etc. or cancellation due to any reason.
  • Any services availed by Traveler/Group in Airline such as Bagagge allowance, extra leg space seats, meals or any other services has to be paid directly to airline as Company has no liable for the same.
MEALS Rules:

  • Hotel: Number of meals including breakfast are always corresponding to the number of nights booked by the Tourist in the hotel. Hotels do not provide breakfast on the day of arrival. The Company reserves the right to change the meal arrangement if circumstances make it necessary to do so. The meals are preset and choice of menu is not available.
  • Airlines: Not all airlines provides meals. Meals provided to customer on aircrafts depends on the airline to airline. The Company will not be held liable to the passengers incase they have purchased meals on board or in the web-checking services.
BAGGAGE Rules:

  • In Airline: Baggage allowance always differ on Airline to Airline for both domestic and international sectors. It is always advisable to check the same with respective airlines.As the company will not be responsible for excess baggage charge or misplacement/late delivery of baggage.
  • In Transpoter : As is the common practice, one piece of luggage is to be with linear dimensions (Length + Height + Width) not exceeding 45 inches. The Transporter may charge extra amount for the excess baggage. Against loss or late delivery of baggage payment for the same is subject to conditions laid down by the airline/overseas tour operator/hotel. The Company will not be held liable to the passenger for any case of late delivery or loss of baggage whether caused by any airlines, tour operator or hotel or by anyone else.
TRANSFERS Rules:

  • Packages: Wherever transportation is provided on basis of Seat in Coach (SIC) same is on sharing basis.
  • Sightseeing Tours: Transportation is provided on the basis of Seat in Coach (SIC) same is on sharing basis or Private vehicle basis depending upon the tour/tour option booked.
  • Airport Transfer: Transportation is provided on the basis of Seat in Coach (SIC) same is on sharing basis or Private vehicle basis depending upon the transfer/transfer option booked.
  • It is the responsibility of the customer to ensure that they reach on time at the designated place of pick up in case of SIC ( Seat in Coach ) based transfer / sightseeing tour etc. In case the customer reaches late and misses the coach, there will be no refund of the amount paid for this service or any part refund from the amount paid for the full package. In case of missing the coach, customer will have to make their own private arrangement and at their own cost.
  • On SIC transfers and tours guests might have to wait for some time due to traffic Congestion or delay on the part of other co-passengers.
  • Late Night or early morning transfers could result in a surcharge other than the amount paid.
  • The coach has a fixed route and itinerary and will not deviate from the same.
CURRENCY Rules:

  • The Company suggests the Tourist/Group to carry holiday spending money partly in currency, partly in traveler cheques. It is advisable to arrange the same at least a week before departure.
  • Traveler cheques are safest way to carry money as they are easily cashed for a small service charge and can be replaced, if they are stolen or lost. The Company will not be responsible for any loss of exchange / Currency.
LIABILITY Rules:

  • The Company is acting as booking agent for the tour operator / travel component supplier and is travel agent only. The information given in the brochure/website/ quotation is as accurate as the Company can make it. The Company’s descriptions are of amenities normally available. However, circumstances can change due to events beyond the control of the Company. Major roadwork, etc., may necessitate route changes. Where the Company knows of these sufficiently in advance, the Company will notify the Traveler/Group. Route changes could also be necessitated due to natural calamities. The Company does not control or operate any Airline, neither do the Company owns or controls any shipping company, coach or coach company, Hotel, transport and other facility or service ingredients, travel component in tour package/ tour component availed by the Tourist/Group. Since the Company only selects and co-ordinates travel component, the Company shall not be liable for any injury, death, loss, deficiency in service or damage, if any, caused by any act or omission of the management or employees or any independent contractor of any airlines, shipping company etc.
  • Declaration for Foreign Exchange
  • Declaration for Basic Travel Quota (BTQ)
  • I declare that the information given above by me are true and correct to my knowledge. I declare that the exchange applied for together with the exchange already availed does not exceed $10,000/- in this financial year. I further confirm, that I am a Resident Indian Citizen and intent to return to India. I further undertake that the transaction is not designed to contravene or evade the provisions of the Foreign Exchange Management Act, 1999 (42 of 1999) or any of the Rules/ Notifications/ Directions issued under the Act.
  • Declaration for Business Travel (BT) Liberalized Exchange Rate Management System (LERMS)
  • It is certified that the expense for the above trip are being met by the company/ firm. We undertake that the foreign exchange withdrawn will be used for the purpose stated above. We further undertake that the transaction is not design to contravene or evade that provisions of the Foreign Exchange Management Act, 1999 or any of the Rules/ Notifications/ Directions issued under the Act.

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